Avoiding the Delete button – how marketing principles can help jobseekers

We recently went through a recruitment process for a new Business Development Manager. The standout candidate was the one who showed he had not only read, understood and addressed all our requirements set out in the ad, but had also done his homework on our company right from his first contact with us.
With the change [...]

What has happened to customer service?

What has happened to customer service over the years?
It seems many businesss have forgotten that clients are the people who pay their bills. Basic, courteous customer service should be a base standard and not a nice to have as some seem to think.
Hot PJ regularly does breakfast seminars to help companies with their marketing. We [...]