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	<title>Comments on: HOW NOT TO handle a customer complaint</title>
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	<link>http://hotpj.co.nz/blog/how-not-to-handle-a-customer-complaint/</link>
	<description>Helping small businesses market themselves more effectively and lessen their impact on the environment.</description>
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		<title>By: Adrian Price</title>
		<link>http://hotpj.co.nz/blog/how-not-to-handle-a-customer-complaint/comment-page-1/#comment-110</link>
		<dc:creator>Adrian Price</dc:creator>
		<pubDate>Thu, 30 Jul 2009 22:36:45 +0000</pubDate>
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		<description>Well I&#039;m glad I didn&#039;t go along now, seems piss poor to me. There are two rules about customers; #1 the customer is always right. #2 if the customer is wrong see #1

Came her via twitter, checking out links next</description>
		<content:encoded><![CDATA[<p>Well I&#8217;m glad I didn&#8217;t go along now, seems piss poor to me. There are two rules about customers; #1 the customer is always right. #2 if the customer is wrong see #1</p>
<p>Came her via twitter, checking out links next</p>
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		<title>By: Jo Best Blooms</title>
		<link>http://hotpj.co.nz/blog/how-not-to-handle-a-customer-complaint/comment-page-1/#comment-109</link>
		<dc:creator>Jo Best Blooms</dc:creator>
		<pubDate>Thu, 30 Jul 2009 22:18:41 +0000</pubDate>
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		<description>Oh thats just a fantastic response Wendy - now you just have to send him the link - see what damage has happened by his careless comments and rude handling of your very valid complaint!</description>
		<content:encoded><![CDATA[<p>Oh thats just a fantastic response Wendy &#8211; now you just have to send him the link &#8211; see what damage has happened by his careless comments and rude handling of your very valid complaint!</p>
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